Senior Systems Engineer – Messaging and Server

An established 30 year old yet growing $150M+ technology company, with 200 employees in multiple states, based in Houston, is seeking a senior-level messaging engineer in Houston, TX.  This is a tier 3 level resource with specialized knowledge and experience in Microsoft Exchange, Office 365, and the Windows server operating systems. This position will work closely with our team of senior engineers and infrastructure group to maintain, update, and introduce new functionality to the existing Microsoft Exchange / Office 365 environment. This person will also assist in supporting the Windows server environment. Other server / storage infrastructure projects will be assigned as needed.

• Provide assistance with troubleshooting mail related issues including missing emails, recovering email, missing updates to the Global Address Book, all other Outlook / Exchange related problems
• Suggest improvements to environment to raise reliability and availability of our Exchange environment
• Assist with applying security patches to our Exchange environment
• Provide support for our spam filters
• Support Office 365 users & Hybrid Exchange Server Configuration
• Configuration and support of Microsoft ADFS
• Configure and issue trusted certificates
• Provide advanced level support for help desk tickets related to server technology
• Provide operating system support for our existing Windows servers
• Recommend best practices and improvements to our existing environment
• Develop standards and documentation of current and new processes which adhere to best practices
• Must be available on-site during normal business hours
• Evening and weekend work may be required to perform system maintenance or upgrades
• Identifies improvements to project standards to achieve high quality services/ products
• Interacts with executive level business users or technical experts
• Perform related duties as required
• Coordinate and Execute Client on-boarding initiatives and Customer related projects through both individual efforts and teamwork
• Contributes to team effort by managing interpersonal relationships in a positive and effective manner accomplishing positive results through cooperative efforts with all departments; and contributing to the achievement of an ethical work environment

• 10 Years installing and administering Microsoft Exchange 2007/2010/2013/2016/365 with at least 2 of those years in an Exchange 2010+ environment with a minimum of 1000 users
• 4-year degree or equivalent work experience
• 5 Years Microsoft Active Directory Administration with experience in installing / maintaining Windows Server 2008 R2 / 2012 / 2012 R2/2016
• Experience in configuration, managing all aspects of Office 365
• Demonstrated experience in configuring and maintaining Microsoft ADFS
• Certifications:  ITIL, Cisco CCNA, CCNP, MCSE, and VMware are a plus
• SQL server experience is a plus
• Strong knowledge of computer/storage/network products/protocols in LAN/WAN environments
• Strong verbal/written communication skills
• VMware experience required
• Must interact well in a team environment, and possess an above average ability to intercept, analyze, and resolve technical issues
• Self-starter, highly organized and able to work with minimum supervision
• Adept at troubleshooting and able to deal effectively in a fast-paced environment
• Experience implementing, configuring, and supporting a highly available Microsoft Exchange 2013 multi-site environment utilizing multiple DAGs across a WAN
• Experience with Disaster Recovery planning to maintain a highly available Exchange Environment
• Experience supporting a 1000 mailbox Exchange
• Experience with DNS, DHCP, WINS, Active Directory Group Policy
• Windows Server 2008 R2 / 2012 / 2012 R2/2016